Skip to Page Content

Event Details

    September NCF-SHRM Virtual Chapter Meeting

    Date: September 10, 2020, 4:00pm – 5:00pm

    Meredith Bell is inviting you to her presentation at the NCF SHRM meeting on September 10, 4-5pm. Please share this link with your members.

    Join Zoom Meeting

    Meeting ID: 934 6668 2727
    One tap mobile
    +13017158592,,93466682727# US (Germantown)

    Event Type:
    iCal link
    Add to Calendar

    Create a Coaching Culture with Learning & Development Initiatives That Stick

    Presented by Meredith Bell


    Experts estimate that in most companies 70-90% of their investment in learning and development is wasted because participants don’t apply what they learned. In this program you’ll learn why this happens and what you can do to improve your organization’s ROI. You’ll receive a four-step roadmap that illustrates how to achieve high performance through the creation of a coaching culture. You’ll clearly understand the role these components play in the process: diagnostic 360 feedback, ongoing focused feedback, a three-step system for mastering skills, coaching, and a support system.

    Learning Objectives - As a result of attending this program, participants will:

    1. Learn why most training programs fail to produce a positive ROI.
    2. Discover what has to happen in the brain to make a new or improved skill a permanent work habit.
    3. Identify the type of follow up needed to make lasting improvements in performance.
    4. Learn how to implement a three-step process for ingraining a skill.
    5. Discover which actions contribute to establishing a coaching culture that leads to high performance.
    6. Find out which questions can best help them evaluate their L&D programs.


    Presentation Outline:

    1. What you’ll learn today
    2. Why most L&D programs don’t have lasting impact – the missing element.
    3. The two reasons why follow-up is often missing
    • Lack of application
    • Lack of time for the brain to rewire for the new skill
    1. Roadmap for creating high performance, with 4 stops. We’ll focus on 3 and 4.
    2. Three-step process essential for mastering skills: Focus-Action-Reflection
    3. The role of coaching and types of coaches
    • Accountability coach
    • Support system of peer coaches
    1. Ongoing focused feedback
    2. Review Roadmap. Focus on #4: High engagement and a coaching culture contribute to high performance
    3. How to create a coaching culture, potential difficulties to overcome, what a successful coaching culture looks like
    4. Questions that will help you evaluate your own L&D initiatives
    5. Where to get a copy of Meredith’s book


    Meredith Bell Bio

    Meredith Bell has been an entrepreneur since 1982, and she’s an expert in helping companies develop the people side of their business. In her first business as a consultant and trainer, she conducted hundreds of programs for leaders and the members of their teams, helping them communicate and work together more effectively.

    Meredith is co-founder and President of Performance Support Systems, a global software company based in Virginia. Their award-winning assessment and development tools have been used by organizations of all types and sizes to help leaders and employees become more effective performers.  Many clients have done business with PSS for more than 20 years.

    Meredith has personally worked with thousands of business leaders, Human Resources professionals, Learning executives, and leadership consultants to assist them in successful implementation of the tools.

    Meredith is the author of the #1 Amazon best-seller, Strong for Performance: Create a Culture with Learning & Development Programs That Stick, and in this presentation she covers key points from the book.


    Meredith Bell contact information

    (757) 656-4765 (office)

    (804) 824-4958 (mobile)




    This presentation has been submitted for SHRM and HRCI recertification credits.